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Is Social Media Changing the Way Flights Attendants Do Their Jobs?

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Is Social Media Changing the Way Flights Attendants Do Their Jobs? →

This article by Caitlin M. Keirnan, originally appear on Yahoo Travel, focuses on the way that social media has affected the way we fly- becoming a direct connection between passengers and airlines.

Before Facebook, YouTube, Twitter and Instagram, passengers had to deal with a lot of red tape to share their experiences. Today, all it takes is 140 characters (or less) for passengers to air their grievances, frustrations and document, well, everything and anything that happens on a plane.  But the constant presence of cell phones and endless access to wireless during flights has had another effect – social media has changed the way flight attendants do their jobs.

Here, Yahoo Travel looks at the bad, the good, and even the ugly.flight_attendant

 

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