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Wells Fargo’s listening: Bank unveils ‘social media command center’ in San Francisco


Wells Fargo's listening: Bank unveils 'social media command center' in San Francisco →


Wells Fargo’s “social media command center” signals the growing importance major companies are placing on their reputation on social media sites such as Twitter, Facebook and LinkedIn. ┬áThis article by San Francisco Business Times Senior Reporter Mark Calvey illustrates how large companies are listening to their customers through social channels.


Credit: Cotton Delo

Credit: Cotton Delo



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